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VOLUNTEER AND VISITOR ENGAGEMENT COORDINATOR

Nature Foundation
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    Nature Foundation is a leading not-for-profit and apolitical organisation that invests in conserving, restoring, and protecting South Australian landscapes, flora, and fauna to ensure their survival.  It has contributed to the protection of more than 1.15 million hectares of South Australia, owns and manages over 500,000 hectares of terrestrial and wetland ecosystems, and is the third largest non-government conservation land manager in Australia.

    The Nature Foundation’s current portfolio of ten reserves includes Witchelina, Hiltaba, Watchalunga, Para Woodlands, Tiliqua, Geegeela, Bullock Bridge, Murbpook, Mongolurring and Pooginook.

    Reporting to the Senior Conservation Land Manager, key responsibilities include:

    • coordinating the Nature Foundation Volunteer Program across all reserves;
    • managing and developing reserve visitation activities that align with the organisation’s strategic goals and Reserve Management Plans;
    • working collaboratively across teams to deliver meaningful volunteer opportunities and engaging visitor experiences that support conservation outcomes;
    • leading the delivery and continuous improvement of a highly effective Volunteer Management and Support Policy, including the recruitment, management, support and recognition of Nature Foundation Volunteers;
    • providing on-ground supervision and support for volunteers on reserves including task briefings, safety inductions and equipment management;
    • maintaining and enhancing volunteer administration systems including recruitment, inductions, training, data management and reporting;
    • coordinating day-to-day management of reserve visitation activities, including bookings, customer service and support;
    • collaborate with Reserve Managers and other staff to ensure seamless and positive visitor experiences;
    • monitoring and reporting on visitor trends, opportunities and performance aligned with strategic goals.

    Applications are encouraged from candidates experienced in volunteer management practices combined with highly developed written and verbal communication skills and excellent interpersonal and rapport building capabilities to engage effectively with volunteers and a diverse range of stakeholders.  The ability to deal constructively with unusual or sensitive issues will also be important.  Whilst the position is based at Nature Foundation’s Prospect office, candidates must be comfortable working in the field and in remote environments.  Some out of hours work, intra and interstate travel involving overnight to several day absences from home will be required as part of the role.  Relevant formal tertiary qualifications will be highly regarded.

    The position is offered on a full-time basis.  Flexible working hours/days and working from home or remotely can be negotiated to secure the right candidate.

    For this job and person specification, please click here or the PDF icon.

    Visit naturefoundation.org.au for further information on our client.

    Confidential enquiries are welcome to Justin Hinora (08) 8100 8827.

    Your application should include a cover letter and CV uploaded as one PDF document. Please click on the Apply Today button to submit your application.

    Please contact the number above if you do not receive an auto response email acknowledging your application.

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