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EXECUTIVE DIRECTOR, CUSTOMERS AND SERVICES

South Australian Housing Authority

The SA Housing Authority (the Authority) is committed to a modern, sustainable, integrated and effective housing system, to provide better housing choices for South Australians.  The Authority is working with the housing and homelessness sector to implement Our Housing Future 2020-2030, the State’s new 10-year housing strategy.  It is a long term strategy to make sustainable change by boosting the supply of affordable housing and reducing housing stress, reform homelessness support, modernise the social housing system and support well-functioning and inclusive communities.

Reporting to the Chief Executive and as a member of the Executive team, the focus of this role is to lead the execution and operational delivery of SAHA’s housing and tenant management agenda to its diverse customer base.  Key responsibilities include:

  • delivering a customer focused state-wide housing service that meets customer needs, including a specific responsibility for the delivery of Aboriginal housing programs;
  • ensuring that housing and tenant management is executed in practice and that customer needs are identified and feed into strategy and program design;
  • leading a large division of staff through significant change to ensure business transformation initiatives and organisational culture change programs are implemented and achieved at the service delivery level;
  • improving service performance and reporting outcomes to the SAHA Chief Executive and Board.

Applications are invited from experienced executives, with superior communication, negotiation, change management and strategic thinking skills.  Extensive leadership experience, including a demonstrated ability to set direction, delegate, drive performance and develop capacity and capability for a large and geographically dispersed workforce will be critical.  Pragmatism, resilience, intuition, sound judgement, drive and energy are also important qualities sought in what is a politically and socially sensitive context.

This is an exciting opportunity to contribute towards delivering better housing choices for South Australians.

For a job and person specification, please click on the PDF icon above or below, and for further information on our client, please visit housing.sa.gov.au  

Applications should be addressed to Justin Hinora.  Please click on the Apply Today button to submit your application.

For a confidential discussion, please call (08) 8100 8849.

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